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Predictable Prospecting's Podcast

Tired of wondering where your next lead will come from? What if you had a reliable, and predictable, source of new potential customers coming into your sales funnel each month? This is Predictable Prospecting and here I'll show you how some of the best sales leaders in the industry are creating consistent, and measurable procedures to bring in fresh, qualified leads to their sales funnels each and every month.
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Now displaying: Page 3
Jul 10, 2018

Social interaction is part of the business of selling. In the past, salespeople often met with prospects face-to-face and spent time with them in their homes or in social settings. In today’s sales environment, many of these in-person interactions have been replaced by online interactions on social media sites. However, these digital interactions are just as important as the in-person interactions that they’ve replaced.

Today’s guest is Jon Ferrara. Jon is the founder and CEO of Nimble, a contact management solution that enhances basic contact information with richly detailed social information that helps you gain new insights about people in your network. This can help you deepen your social media relationships. Listen to the episode to hear what Jon has to say about the importance of social interactions in business, how Nimble can improve those interactions, and what role artificial intelligence plays in Nimble. You’ll also get a special offer from Jon.

Episode Highlights:

  • What made Jon want to start Nimble
  • The importance of the social aspect of prospecting and business
  • How to scale social media interactions
  • How Nimble works
  • What an effective curation methodology looks like
  • Tools that can help curate content and engage prospects in conversation
  • How Nimble is reimagining CRM and what it looks like to use Nimble
  • How artificial intelligence factors into Nimble
  • Why AI can automate processes but not replace human beings
  • A special offer from Jon

Resources:

Jon Ferrara

Email Jon at: Jon@nimble.com

Nimble

Special Offer: Sign up for the Nimble free trial. Before the end of the 2-week free trial, enter promo code JON40 to get 40% off Nimble for the first 3 months.

Jul 3, 2018

In a world powered by social media, social selling is a crucial aspect of sales. Social media allows salespeople to interact with prospects in a way that provides real value for those prospects. You can answer questions and offer useful content in a way that not only shows the prospect why they want to buy, but also why they would want to do business with you personally. Social selling allows you to create more loyal, engaged customers. 

Today’s guest is Brynne Tillman. She’s an authority on social selling and the author of the book The LinkedIn Sales Playbook: A Tactical Guide to Social Selling. Listen to the episode to learn more about how social selling can be used to bring more predictability and reliability to your sales pipeline.

Episode Highlights:

  • How Brynne’s book lays out the step-by-step social selling process for LinkedIn
  • The four major pieces of social selling
  • How to take your LinkedIn profile from resume to resource
  • When to connect with and message prospects on LinkedIn
  • How you can use LinkedIn to identify and target connections of your connections
  • How to set goals for social selling on LinkedIn
  • Metrics that can help track the success of social sales
  • What a typical scenario for onboarding of social selling environment for sales looks like
  • Brynne’s work with Vangreso, and how she got started with that team

Resources:

Brynne Tillman

The LinkedIn Sales Playbook: A Tactical Guide to Social Selling

Vengreso

Jun 26, 2018

How can you keep yourself at the top of your prospects’ and clients’ minds? LinkedIn is a powerful tool that can help you do just that, but only if you know how to use it. Unfortunately, LinkedIn can also be confusing and changeable, and even if you have a LinkedIn profile, you may not know how to leverage it to get the most out of it.

Today’s guest is Viveka von Rosen. Viveka is an author, speaker, and LinkedIn expert. She’s also a CVO & Co-founder of Vangreso, a digital sales solution provider that works with people to help create their personal brand online and create content for sales. Listen to the episode to learn more about what Vangreso has to offer, as well as what Viveka has to say about the benefits of LinkedIn, the challenges of using LinkedIn more effectively, and what you should do to turn your LinkedIn profile into a useful resource.

Episode Highlights:

  • Viveka’s company and what they do
  • The benefits that Viveka sees in LinkedIn
  • The challenges of using LinkedIn
  • Where to start learning how to use LinkedIn
  • How LinkedIn can help you establish your brand within your company
  • The importance of consistency when using LinkedIn
  • Why it’s important to make your LinkedIn profile into a useful resource
  • How creating a LinkedIn community to share content can drive visibility
  • The importance of engaging with people who engage with the content on your LinkedIn feed
  • How to use LinkedIn’s analytics
  • How LinkedIn allows you to monitor and take advantage of opportunities presented when prospects move from one company to another
  • What to do after creating a client-facing LinkedIn profile

Resources:

Viveka von Rosen

Vengreso

Email Viveka at: viveka@vengreso.com

Jun 19, 2018

With artificial intelligence becoming more and more able to take over parts of the sales process, how can you make sure that you stand out as a salesperson? Your own personality can give something to the sales process that robots can’t.

In today’s episode, I’ll talk to Shawn Karol Sandy and Dianna Geairn of the SellOut Show about the importance of bringing personality into the sales process. Listen to the episode to hear what Shawn and Dianna have to say about the approach they recommend for sales conversations, how to experiment with sales scripts, and why you should try recording or videotaping yourself and listening to how you sound during a sales conversation. 

Episode Highlights:

  • Shawn’s and Dianna’s backgrounds
  • How Shawn and Dianna decided to start The SellOut Show
  • Why Shawn and Dianna take a less-structured approach to sales conversations
  • Where personality comes into the sales process
  • The recipe for bringing personality into the top of the funnel
  • Experimenting with sales scripts or templates
  • How sales and marketing can work more closely together
  • Why you should record and listen to yourself
  • The importance of practicing sales skills

Resources:

Shawn Karol Sandy

Dianna Geairn

The SellOut Show

The Irreverent Sales Girl

The Selling Agency

Jun 12, 2018

Have you ever wondered what it might be like to be make a pitch on ABC’s Shark Tank? Today’s guest has been there and done that, and in today’s episode, she’ll share some of what she learned in the process.

Today’s guest is Michelle Weinstein. She is the entrepreneur behind The Pitch Queen, and she’s successfully raised money and landed contracts with companies like Costco and The Vitamin Shoppe. She has 20 years of experience in sales to draw on, and of course, she was featured on Shark Tank. Listen to the episode to hear more about that experience, as well as Michelle’s thoughts on the importance of continued learning, the value of persistence, and what it means to be “professionally annoying.”

Episode Highlights:

  • How Michelle got started in sales
  • How continued learning can help salespeople improve
  • Michelle’s Shark Tank experience and how she prepared for it
  • How Michelle’s experience on Shark Tank figures into her work on The Pitch Queen
  • How persistence can add value in a sales context
  • How cold outreach can not only offer solutions to problems, but also let prospects know that they have a problem in the first place
  • Actionable steps that prospectors can take to improve their sales pitches

Resources:

Michelle Weinstein

The Pitch Queen

Five-Step Pitch Queen system

Success Unfiltered

Jun 5, 2018

All sales start with a conversation, whether that happens over the phone, in person, or through email or direct mail. When it’s your job to start the conversation that will lead to a sale, you definitely want to begin with the right words. Today’s guest knows a lot about which words will best help you approach those conversations.

Phil M. Jones is a professional sales coach and speaker. He’s also an author whose books Exactly What to Say and Exactly How to Sell provide the phrases and frameworks that can help demystify the sales process and increase confidence and sales success. Listen to the episode to hear what Phil has to say about the importance of word choice, the steps between a conversation and a sale, and the best kind of framework for a cold call.

Episode Highlights:

  • The worst time to think about what you’re going to say
  • The importance of word choice
  • How Phil came up with the phrases in his book Exactly What to Say
  • How the phrases from Phil’s book can be applied in both spoken and written conversations
  • The steps between a conversation and a sale
  • Sales scenarios where Phil’s phrases and formulas can be applied
  • Why you should avoid asking if now is a good time to talk when calling prospects
  • How to get to the heart of the conversation right from the start
  • Why it helps to have a framework for sales conversations
  • Why you should schedule a next action before you hang up the phone
  • The framework that works best for a cold call
  • Why it’s important to practice these conversational frameworks

Resources:

Phil M. Jones

Phil’s Website

Exactly What to Say

Exactly How to Sell

Phil’s You Tube Channel

May 29, 2018

In sales, perfecting your process can be the key to making more sales. But how do you find the right process? When do you know that you’ve hit on a process that works, and what do you need to do to customize it or improve on it for your situation?

Today’s guest is Scott Leese. Scott is the Senior Vice President of Sales at Qualia, a settlement platform for real estate professionals. Scott has also written a book about the sales process. Scott has an interesting background even before he got into sales, and this helps inform his success in the field and interest in process. Listen to the episode to hear Scott describe his history and talk about how he settled on a sales process, why he believes in the importance of delegating, and how to handle stress and pressure in a sales leadership role.

Episode Highlights:

  • Scott’s background and how he got into sales
  • How Scott settled on a process that worked for him
  • Why it’s important to educate a prospect on the problem before selling them on a solution
  • Why Scott thinks it’s important to get good at delegating
  • How to handle pressure and stress when you’re in a sales leadership role
  • Scott’s upcoming conference in Costa Rica
  • The top challenges that startups face
  • Scott’s thoughts on outsourcing the startup phase of a company or part of the sales funnel
  • The Addiction Model Framework

Resources:

Scott Leese

Qualia

Addicted to the Process

The 2018 Surf and Sales Summit

May 22, 2018

It’s easy to be suspicious or hesitant about the rapid advances in technology, especially in the field of artificial intelligence. Many people worry about being replaced in their jobs by some type of technology, and for prospectors, the idea of artificial intelligence can seem like a direct threat to their jobs. But it turns out, AI is not the threat to prospecting jobs that it might seem. In fact, AI can actually be used to improve prospectors chances of getting great leads and closing deals. 

Today’s guest is Robert Käll, the CEO and cofounder of a company called Cien. Cien produces an AI-powered sales productivity app. Far from taking opportunities away from prospectors, Robert explains how Cien can be used to empower prospectors and help them increase their opportunities and ability to close deals. Listen to the episode to hear what Robert has to say about AI and how it figures into the future of prospecting.

Episode Highlights:

  • Robert’s company, Cien, and how it got its name
  • Why advanced AI technology doesn’t mean the end of prospecting
  • How AI can affect pipeline quality
  • How AI can be applied to the problem of incomplete or low-quality data
  • The implications of using AI to help differentiate between good leads and bad leads
  • How AI can help underperforming reps increase their sales
  • The importance of routing tasks to people based on who can make the most out of that particular task
  • Why it’s important to understand why some deals close and others don’t
  • Why you shouldn’t assume that there’s a one-size-fits-all formula for closing deals
  • How Robert’s app works with Salesforce

Resources:

Robert Käll

Robert Käll on Twitter

Cien

May 8, 2018

What skills and attributes make for a good prospector? When companies are looking to hire prospectors, what traits are they looking for? Today’s guest has a good idea, and has had great success in hiring and training for his business.

Phill Keene is the Director of Sales at Costello. Over the course of his career, he’s had the opportunity to get familiar with every part of the pipeline. Listen to the episode to hear Phill talk about the importance of self-learning, how pattern recognition relates to business, and the hiring process that Phill uses to bring on new prospectors at his own company.

Episode Highlights:

  • How Costello got its name
  • How to get people to put time into mastering prospecting techniques
  • The importance of being a motivated self-learner in prospecting
  • The skills that a good prospector needs to have
  • How pattern recognition can help in prospecting
  • Phill’s success rate for hiring prospectors
  • Phill’s hiring process
  • How Phill determines which person gets hired for which role
  • Phill’s process for onboarding

Resources:

Phill Keene

Costello

Phill’s Email: phill@ncostello.com

May 1, 2018

The sales machine is constantly changing, which means that sales professionals need to be constantly learning to keep up with the changing environment, especially at the top of the funnel. Today’s guest is an authority on sales training with some interesting insights on the education side of selling.

David Priemer is the Founder and Chief Sales Scientist of the sales training company Cerebral Selling. Listen to the episode to hear what David has to say about what he calls the “sea of sameness” and how sales professionals can differentiate themselves in that sea.

Episode Highlights:

  • The state of selling on the education side of things, and the difficulty of differentiating useful information when so much information is available
  • David’s advice for people who are looking for useful ways to differentiate information
  • How to demonstrate overt benefit
  • How the exclusionary principle can be applied at the top of the funnel
  • The importance of understanding human behavior in sales
  • Why messaging and delivery mechanism are two of the most important things for sales professionals to understand
  • How to mobilize authentic voices in the sales cycle
  • How to showcase value in a delivery mechanism
  • The importance of engaging customers in your messaging synthesis

Resources: 

David Priemer

Cerebral Selling

Apr 24, 2018

For prospectors, referrals are important. When you’re a business developer, it’s helpful if you can engage clients to the point that they’re willing to refer another business to you.

Today’s guest is Brandon Bruce, the COO and Co-founder of Cirrus Insight. In today’s episode, Bruce will be talking about the top of the funnel. Listen to the episode to hear what Brandon has to say about referrals and about the tips, techniques, and strategies that he’s using in his own company that may also be useful for you.

Episode Highlights:

  • Brandon’s unusual height
  • Brandon’s company, Cirrus Insight, and what they do
  • What Brandon has found does and doesn’t work when it comes to prospecting
  • When is the best time to bring up the topic of referrals with a client
  • Incentives that can encourage clients to make referrals
  • How making a job fun can help build energy and get people excited
  • How customer feedback can lead to great ideas for improvements
  • How to use personalization in prospecting
  • The small batch approach, and how new technologies have improved it

Resources:

Brandon Bruce

Cirrus Insight

brandon@cirrusinsight.com

Apr 17, 2018

There are a lot of different things that you can try when you need to make more sales. But one of the most effective things that you can do to become a great salesperson is work on your leadership skills.

Today’s guest is Deb Calvert, President of People First Productivity Solutions. In today’s episode, she’ll be talking about her new book, Stop Selling and Start Leading: How to Make Extraordinary Sales Happen. Listen to the episode to hear what she has to say about what buyers really want and how sellers can make sure that they deliver, and stay tuned for a special offer at the end.

Episode Highlights:

  • Deb’s interest in doing real research into what buyers really want, and how that led to her new book
  • The surprises that Deb found in the course of researching her book
  • The importance of sellers establishing credibility with buyers by doing what they say they will do
  • The backstory on the co-authors that Deb worked with when writing her new book
  • The 30 behaviors that buyers respond to when sellers adopt them
  • How the behaviors Deb describes in her book apply in different stages of the funnel
  • Deb’s Five Practices of Exemplary Leadership that sellers can apply in their relationships with buyers
  • How leadership behaviors can help sellers stand out from the crowd
  • Deb’s online e-learning course, and a special offer for podcast listeners 

Resources:

Deb Calvert

People First Productivity Solutions

Stop Selling and Start Leading

For free access to Deb’s online e-learning training course, Workplace Conversations, email a receipt for Stop Selling and Start Leading to Deb at deb.calvert@peoplefirstps.com

Apr 10, 2018

You may not think of yourself a performer, but prospecting and performing have some important things in common. In both cases, it’s important to get yourself noticed and stand out from the crowd. Today’s guest is an expert in the art of getting yourself noticed.

Tsufit is a former lawyer who left the legal profession in order to become a performer. She has performed as a singer and a comedian, in the theater and on television. Now she is an author, speaker, and PR and marketing coach. Listen to the episode to hear what Tsufit has to say about getting noticed, attracting people, and the importance of a good story.

Episode Highlights: 

  • Tsufit’s legal background and how it informed her work as a performer
  • Where to start with getting noticed
  • How communicating one-on-one differs from communicating with a room full of people
  • The importance of being able to tell a story that interests people
  • How to catch people’s interest during the first 30 seconds of speaking to them
  • Why you should start in the middle of a story, rather than the beginning
  • How Tsufit’s methods can work for enterprise sales
  • The power of an authentic voice
  • How you can create dramatic moments by doing the unexpected
  • Why tone matters, especially when speaking over the phone
  • Tsufit’s free tip series
  • How a well-crafted email can make a big difference

Resources:

 Tsufit

Tsufit’s Website

Step into the Spotlight

Spotlight Secrets: Free Tip Series

Step into the Spotlight: LinkedIn Group

Apr 3, 2018

My guest today is Matt Benati, the CEO, and co-founder of LeadGnome. As salespeople, we tend to focus on the perfect pitch, the hottest leads, and the smartest marketing strategies. With all this noise and bustle we forget that there is an existing client base that needs just as much attention as a new client. The best way to keep the lines of communication open with an existing client is to use automated systems.

LeadGnome is an automated email system that collects data from email replies. The information it provides allows companies to clean out contact lists and remind clients of changing contact information. Matt gives us an in-the-trenches look at automated systems. He also shares why he started LeadGnome and why automation is an important component of  the future of sales.

Episode highlights:

  • How LeadGnome came to be.
  • How automated messages help a business keep clients informed.
  • The useful information automated messages provide.
  • Automation’s role in bringing marketing and sales together.
  • Building an influence map and how automation makes that easier.
  • The service LeadGnome provides to their clients.
  • When to implement an automated system in your business.

Resources:

LeadGnome

Matt Benati’s email

 

Mar 27, 2018

It’s important for prospectors to understand the entire funnel, not just the top and middle of the funnel. Today’s guest has a breadth of knowledge for the entire funnel and a particular focus on frontline sales, leadership, and managers.

Dave A. Brock is the CEO of Partners in EXCELLENCE, a California-based consulting organization that focuses on helping clients develop and execute business, sales, marketing, customer service, and new product strategies. Dave is also the author of Sales Manager Survival Guide. Listen to the episode to hear what David has to say about frontline sales.

Episode Highlights:

How Dave got started in the area of sales performance

How too many apps and tools can be detrimental to sales performance

Why the sales manager needs to be part of the plan when implementing a new tool

A sales manager’s role, and how that can be leveraged to maximize the performance of each sales person.

The qualities that make a great sales manager

The importance of determining a process that works before bringing in automation tools

Why it’s necessary to focus on fundamentals and the ideal customer profile

Dave’s new book, Sales Executive Survival Guide, coming out in May

Resources:

David Brock

Dave on Twitter

Partners in EXCELLENCE

Partners in EXCELLENCE Blog

Sales Manager Survival Guide: Lessons From Sales' Front Lines

Mar 22, 2018

A 5-minute quick listen on the 2 universal mistakes we make when holding conversations with buyers.

Mar 13, 2018

Being an entrepreneur doesn’t always stop with creating one successful business. Some entrepreneurs make a business out of creating different businesses. Today’s guest is a serial entrepreneur that creates businesses and sells them.

Mansour Salame is an engineer by training, and he is currently the CEO and founder of a company called FrontSpin. However, Mansour says that he doesn’t think of himself as an engineer or a salesperson so much as he thinks of himself as a person who can find value for customers and clients. Listen in to this interesting interview to hear Mansour’s insights about growth and scaling. 

Episode Highlights: 

  • Mansour’s first job out of college as a project manager, and how that led to his introduction to sales and startups
  • The importance of understanding a client’s needs in detail
  • How to put a process in place that you can scale to the level of growth that you’re at
  • How process can be divided into two categories: search mode and scaling mode
  • How Mansour is scaling processes at his current company now
  • The importance of improving and tweaking the process to make it more successful, even when in scaling mode
  • Why considering the customer’s process is necessary when creating your own processes
  • How measuring metrics and benchmarks fit into both search and scaling modes
  • How scaling without first figuring out the process can lead to low morale and other problems
  • How sales messaging needs to change as you scale
  • How a trend toward personalization affects production and scalability

Resources:

Mansour Salame

FrontSpin

Mar 6, 2018

When it comes to sales having the right team in place makes all the difference in the world. Today’s guest is someone who understands how to create and build a team with the right people. He understands building a brand and creating and nourishing the company to scale.

Today’s guest is Paul Fifield the chief revenue officer for UNiDAYS a student affinity network that connects verified global students with relevant brands and services. Paul and I go way back. We’ve known each other for years and worked together in the early days. This is a great episode where we talk about how to grow a team and to build a team that consists of the right people.

Episode Highlights:

  • When Paul first arrived in New York, he read Marylou’s book and then hired her as a consultant.
  • The importance of hiring. A brilliant process won’t work without the right people.
  • If you’ve hired great, people you can actually get a lot wrong in your business and still be okay.
  • Getting the right people into your business that are brilliant when it comes to your business.
  • As businesses scale, the early processes will break and need to be refined.
  • Having a hiring process and predicting who will be successful in your business by using systems.
  • Paul talks about some of the things you should look for when creating a business development team. You need people who can create great emails and have writing skills.
  • These people also have to have great phone skills and be articulate.
  • To save time, and find the right fit design your entire hiring process to look for the skills.
  • By doing this you can probably discount 75% of your applicants.
  • Also have a voice call and set up a scoring system look for things like voice clarity and vocabulary, plus the energy levels of the person.
  • What you’re hirers are in-role, check to see if you got your testing right.
  • Paul’s current business is focusing on generation Z. They engage with all types of different brands who want to reach this demographic.
  • Paul believes in splitting roles to create predictability.
  • Initiating conversations, tone of voice, and not “being in sales”.
  • Paul has a two-week training class for his new hires. He also tells a funny story about how one of his new hires prospected Jeff Bezos.
  • When your team isn’t too big you can scale fast.

Resources:

Feb 27, 2018

Troy Kirby is a sports business consultant who builds relationships and revenue for sports organizations. He is the owner of Tao of Sports where he consults for B2B vendors, professional teams, and college athletic departments. He also hosts the Tao of Sports podcast.

We have a really interesting conversation on today’s show. Troy comes from the world of sports, and he is an expert in sports sales. He is going to share some of his great stories in the area of sales, education, where he came from, and what he was trained for. He is also going to share his sales experience from the perspective of focusing on engaging people and getting them to come to his events.  

Episode Highlights:

  • When people give you time and opportunity it is a gift, and you need to give back.
  • Stand up comedy and open mic night helped Troy become relatable.
  • If you have a speaking opportunity. Go and screw up. The whole idea is to get practice relating to people.
  • Listen to other people and be interested in what they do. Build a relationship that way.
  • People want to do business with people who listen to them not talk at them.
  • Change your mindset and have a yes mentality.
  • Troy ended up having a great conversation interviewing the Octomom and allowing her to talk more and treating her with equity and respect.
  • Qualifying people by how much money they have, yet they might be a great source of referrals.
  • If someone tells you not to do something, they probably don’t know what they are talking about.
  • Troy is known in the sports industry as the sales ticket guy.
  • Take an active investment in other people, but also take a chance on yourself.
  • Play the long game and really knock the cover off the ball. Plan for the long term.
  • Do the work in advance and build your contact over time. Don’t use other people as an excuse for not achieving.
  • How we are overly entertained. Put the time in your business, and it will yield out so much more.
  • The importance of the daily commitment to the process. It takes time to build relationships and work and work that system.
  • Thinking outside of the box and getting people to come to your events. Troy shares his red turf story where the turf could be seen from space.
  • You have to be able to tell a story, sell a narrative, and believe in yourself. Take risks and don’t be threatened by what you are doing.

Resources:

Feb 20, 2018

Shimon Lazarov the CEO of LiveCoach is here today to talk about you as a person. I focus on sales and spend a lot of time focused on the ins and outs of the sales process, but the person behind the sales matters too. Shimon is here to shed some light on coaching and the importance of having a coach.

Coaching can increase productivity, success, and life satisfaction. Ongoing coaching is usually more useful than a one-time coaching session. Finding and connecting with the right coach for you isn’t that easy. Shimon created LiveCoach to connect coaches and clients through an easy to use online platform.

Episode Highlights:

  • Business coaching versus life coaching. People work with coaches to accomplish something that they don’t know how to do or to be held accountable, so that they follow through or to aspire to new horizons.
  • People usually prefer a coach over a peer to help them be held accountable.
  • Some people only need specific help for one thing. Other people want accountability or they want their life to be better.
  • There is a link between something in life bothering people and their work success and productivity.
  • Personal and professional success are interrelated.
  • How coaches have neutral objectivity and your best interest in mind.
  • The more neutral a coach is the better and more effective that coach will be.
  • The LiveCoach platform can help you find a coach by describing your situation or you can be matched through their algorithms.
  • You can talk to several coaches for free to help find the best coach fit for you.
  • When you start talking to people, you will be surprised by the amount of insights that you will get.
  • Shimon suggests talking to as many coaches as you can.
  • Many coaches do a questionnaire or a review as prep work. Some part of the initial work will be reflection about what you want to achieve and gaining clarity.

Resources:

Feb 13, 2018

Carson V. Heady is an author and sales leader that I am really excited about talking to. He is in the trenches when it comes to sales. He is there digging in the dirt making sure that those sales are happening. I asked him to come on the show is because he is diving into an becoming an expert at social selling.

When it comes to prospecting, we are habit machines that block out times to do single tasks, and we get stuck when it comes to integrating all of the social tasks into our process. Carson is going to talk about best practices around integrating social into the sales process and specifically the prospecting side of things.

Episode Highlights:

  • How social selling is bubbling up as something that we should pay attention to.
  • Sales is still a relationship game, but social will enable us to build relationships and stay top of mind.
  • How platforms have caught on and integrated into people’s day.
  • These platform enable us to target specific areas and when people make changes.
  • We can keep at the pulse of what is going on.
  • It also enables to continue the post sales relationship.
  • Display etiquette and be succinct and state your desired value that you are bringing.
  • It comes down to adding value.
  • How social selling allows us to do a lot of experimentation.
  • These social tools can help us take the cold out of cold calling and introducing ourselves in a relatively passive way.
  • Consistently reaching out to 5 to 10 people a day and stacking it into your daily routine.
  • How it takes a long time to craft and cultivate social relationships, but the returns are unbelievable.
  • Gearing messages for your audience and understanding what is working and what is not.
  • The stuff that works can be transferred over to your email sequences.
  • Assimilate social selling into your evolving sales process.
  • Finding the right tools that will work specifically for you and using them to be more effective.
  • Begin with the end in mind. What your goal is? Social selling is a wonderful way to share and connect with people.

Resources:

Feb 6, 2018

The telephone is a vital instrument for us to use when having sales conversations. Telephone sales expert Art Sobczak is here today to share some of his amazing telephone sales knowledge. I consider Art Sobczak a mentor. I have been following him since 1985. He is the president of Business by Phone and the author of books like Smart Calling, Sell More in Less Time, and Telephone Tips that Sell. He is an expert in utilizing the phone for sales conversations.

Art shares how selling is the greatest profession in the world, and how he wakes up everyday knowing that there are people out there that he can serve in this profession. A lot has changed over the years, but people still buy from people, and aside from face-to-face, voice-to-voice is the best way to sell to those people. This is a great conversation, and Art shares tips and selling knowledge from his 35 years of selling experience.

Episode Highlights:

  • Art wakes up everyday knowing that there are people out there waiting to be served.
  • Making a difference through the greatest profession in the world which is sales.
  • How a lot has changed over the years, but people still buy from humans and the most effective way to sell is by speaking with people.
  • Other than face to face, the best way to sell is voice to voice.
  • How sales enablement tools can be distracting if not used correctly or effectively.
  • The importance of examining what your sales process looks like and who you are selling to.
  • How using the phone is a permission based tool that can cut through a lot of the clutter.
  • How fear of the phone stems from a lack of knowledge.
  • The importance of having relevant and targeted messaging.
  • Different calls require varying degrees of preparation and research.
  • The problems of disguising call avoidance as research.
  • When you get voicemail, your purpose is to leave a question in that person's mind.
  • The importance of call quality and investing in good equipment.   

Resources:

Jan 30, 2018

Henry Schuck is the Co-Founder and CEO of DiscoverOrg a platform for finding, connecting, and selling to more prospects using a accurate high-quality contact database. The company was founded in 2007, and Henry has led it through rapid growth going from the original three employees to over 500 today.

Henry is the list expert, so put your seatbelts on. We have a great conversation about lists. In this episode, he shares the story of how he and a friend founded DiscoverOrg and how they grew the company. They even had to refine their product to meet their own sales needs. Once they got the process down, their sales numbers went through the roof.

Episode Highlights:

  • DiscoverOrg is a sales intelligence tool that profiles who's who in about 175,000 corporations.
  • They use a mix of proprietary technology and a team of 300 human researchers.
  • Maintaining the data is one of the most difficult aspects.
  • It takes 70 hours to count to a million. They profile almost 3 million contacts across their database.
  • Henry has been in this space for more than half of his life. He began with a small intelligence company called iProfile.
  • Then he went to law school.
  • In 2007, Henry and a friend from iProfile started DiscoverOrg and grew it organically.
  • They were missing projections by 6 million dollars in 2010. They started thinking about how to plug that hole.
  • Working backwards to reach a goal. They found the resources they needed, but they needed to build the list datasets for themselves.
  • They realized they needed a team of English speaking humans to solve their information gap in their lists.
  • They would score fits on a scale of 1 through 5 using what they called fit rank. Then they would have the human team build out the lists of the companies that fit.
  • Knowing what companies and people to talk to and their contact information and what tools they use and then target the approach to them.
  • Once they got the processes into place to deliver high quality information, they blew their sales numbers out.
  • The biggest lever you have to pull is the data you feed your SDR team allowing them to focus on messaging and follow up.
  • You want your datatool to cleanse and maintain the numbers, emails, and contact info.
  • This is an investment that pays off through everything in your organization.
  • They looked at performance metrics to see how many calls needed to be made to hit sales numbers and then worked backwards to provide that amount of contacts.
  • If a company doesn’t respond, you still continue to call them. They are still in your market. Organization priorities are constantly changing.
  • List fatigue and a 30% attrition rate. Refreshing the lists is absolutely critical.

Resources:

Jan 23, 2018

Mario Martinez Jr. is the CEO and founder of a fantastic company called Vengreso. They are a B2B digital sales transformation company and they do their magic through content marketing, social selling, and a variety of things. Mario spent 82 consecutive quarters in B2B sales and leadership roles growing hundreds of millions of dollars in revenue annually.

Mario is one of 19 sales influencers invited to appear in the Salesforce documentary film "The Story of Sales" to be launched in 2018. He is recognized as the Number 1 Top Sales Performance Guru in the world, named 2018's Top 10 Sales Influencers by The Modern Sales Magazine, and in 2017 he was named the Top 25 Inside Sales Professional and the 6th Most Influential Social Selling Leader globally.

As a renowned digital sales evangelist, Mario teaches marketing and sales professionals how to develop an engaging personal brand to attract today's modern buyer using the digital sales ecosystem. Mario is the host of the popular Selling With Social Podcast. He's been featured in Forbes, INC., the Examiner.com and is a contributor to the Huffington Post. He's a highly sought-after Keynote Speaker with brands such as LinkedIn, SAP, and Cisco. He is also known to open a keynote with a Salsa dance.

Episode Highlights:

  • Social versus digital and how social selling to engage, build relationships, and create conversations will just become selling.
  • Digital is just using your online presence to establish and create a personal and professional presence.
  • It’s about discovering a platform to engage with your clients.
  • After engaging with clients, we need to connect with them to sell to them.
  • Feeding your network isn’t just putting content in your feed, it is also providing customized information to individual prospects and clients.
  • It’s also a good idea to automate what you can.
  • The sales job is to prospect one-on-one. Marketing is one to many.
  • The five steps to digital selling. Have the right brand. Correctly initiate, engage, and maintain a relationship. Do the research and use tools to effectively connect with buyers. Feed your network regularly. Measure your prospecting success through the number of conversations you have.
  • The two, three, and four-week meeting request rule: “Here are three dates and times that work for me.” Also look for when in the day the buyer likes to meet.
  • Asking for a 30 minute as opposed to a 15 minute appointment.
  • The sole purpose of identifying whether a prospect has a problem that you can solve.
  • Three by three rule. Research the person, the company, and get to know the prospect a bit before the meeting. Find three things in three minutes to incorporate into the conversation that show that you did your homework.

Resources:

Jan 9, 2018

Account based marketing or ABM is an alternative to B2B. It’s a strategy where an individual account is treated as its own market of one. Brandon Redlinger manages growth at Engagio which provides software products for account based marketing and account based sales.

Brandon is going to share his experiences and strategies working in this funnel. I’m hoping that you will come away with some key takeaways and educational points that you can apply right away. Brandon also shares how account based everything may be more appropriate because bigger companies are now pushing account based success in all aspects of sales and marketing.

Episode Highlights:

  • The account based approach is strategic marketing that is personal and relevant coordinated between different functions.
  • It can be used in the top of the funnel to open doors or lower in the funnel for account expansion, upsells, and more.
  • This concept is similar to strategic selling targeted at a smaller set of accounts but at bigger deals.
  • Technology is enabling marketing to help sales open doors by using intelligence, predictive modeling, and engagement scoring.
  • Casting a wide net with marketing, inbound, content, demand generation, and ABM.
  • How account based marketing helps in all five levels of awareness.
  • Large companies have global accounts with many divisions. This is why working with relationships within the accounts is important.
  • How engagio allows tracking with a different customer touchpoints like SalesForce, Marketo, your CRM, or Google Apps.
  • The importance of retention and how many VCs are looking at these numbers over growth numbers.
  • How a lot of people will jump into ABM and get it wrong. How important it is to look at if it is right for you and fits within your business model.
  • The importance of not executing before you have a plan.
  • The co-founder of Engagio was actually the co-founder of Marketo, and he left because he feels that account based marketing is the future of B2B.

Resources:

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